Summary of Chapter 11
What’s New in Online Retail Retail mobile e-commerce is exploding Rapid growth in social networks encouraging social e-commerce Local e-commerce skyrockets to around $4.4 billion Online retail still the fastest-growing retail channel Selection of goods increases includes luxury goods Speciality retail sites show rapid growth The Online Retail Sector The most important theme in online retailing is an effort to integrate online and offline operations U.S. retail market = Personal consumption of goods and services accounts for $13.3 trillion (about 69%) of total gross domestic product (G D P) The Retail Industry - Divided into 7 segments (clothing, durable goods, etc.) and for each, the uses of the Internet may differ whether to get information or making direct purchasing -Mail order/telephone order (M O T O) sector = Most similar to the online retail sector but more sophisticated order entry, delivery, inventory control systems Composition of the U.S. Retail Industry The Vision...